Cash on Delivery (COD) – Everything You Need to Know

Cash on Delivery (COD) allows you to pay for your order only when you pick it up at your local post office through Canada Post.

📦 How does Cash on Delivery work?

When you select this option:

• Your order is shipped via Canada Post
• Your parcel is delivered to your local post office
• You must go there to pick it up
• Payment is made on-site

📍 Where do I pick up my order?

Your parcel will be delivered to your designated local post office, usually the closest one to your address.

⏳ How long do I have to pick up my order?

You typically have up to 15 days to pick up your package.

Important: If not collected within this period, the parcel will be returned to the sender.

🪪 ID requirements

• Valid government-issued ID (18+)
• Signature required upon pickup
• Payment must be made on-site

💰 Additional fees

A fixed fee of $8 per package applies to this payment method.

🚚 Supported shipping methods

✔️ Supported

• Canada Post
• Free Shipping (Expedited Parcel via Canada Post)

❌ Not supported

• Purolator
• FedEx
• Other carriers

❓ Frequently Asked Questions (FAQ)

Can I pay online later?

No, payment must be made in person at the post office.

What happens if I don’t pick up my package?

The package will be returned to the sender after approximately 15 days.

Can someone else pick up my package?

Yes, provided they meet Canada Post’s identification requirements.

Why use Cash on Delivery?

It allows you to pay only upon receipt and avoid online payments.

✅ Summary

• Pay on pickup
• Post office collection
• ID required
• $8 fee
• Canada Post only