Author - John Cloud

30% OFF | DIY Products | Canada Day

For Canada Day, JCV offers you 30% discount on all DIY! COUPON CODE : C30 *This one time only offer is available Wednesday 1st July 2020. Available on aromas, concentrates, bases and nicotines. Excludes products already on sale. This coupon code is limited to quantities currently in stock. 75$ minimum of purchase.

We have good news!

Our activities as of May 19, 2020: ⦁ We have caught up with the tsunami of orders! ⦁ For the few orders that remain, we expect that they will be shipped this week, Friday at the latest. ⦁ We now estimate processing times from 48 hours to a week, maximum. Excluding those that we do not have in stock. In summary, the situation should return to normal by the weekend (probably before). Please note that Canada Post shipping times are also affected by the...

Are you waiting for your order?

Dear customers, We are inundated with orders! The closings of vape shops in almost all Canadian provinces has massively redirected all vapers to online stores. Due to this unprecedented flow of sales we have had to completely overhaul our facilities, hire staff and apply new working methods in order to process the maximum number of orders. Despite ramping up our capacity to meet demands, Jean Cloud Vape remains a small company. Regarding the processing of your orders: Please note that the suppliers we rely...

COVID-19 Information | Update 08/04/2020

Here are our latest updates: • We are experiencing an an elevated influx of orders since the closure of physical stores. We are are at maximum capacity in terms of available staff and working time. Rest assured we are doing the best we can given these extenuating circumstances. • Order processing time is still estimated at approximately one week. Shipping times are in addition to the processing time. Please take this into account when ordering. • In order to speed up the...

COVID-19 Information | Update 03/04/2020

A brief summary of the situation : • The waiting time for processing your orders has not changed, We estimate it to be approximately one week. Please be patient. • You can check the status of your orders directly on your JCV dashboard, or, for those who have placed orders in "Guest" with this tool. • We can't repeat it enough, please check your junkmail! Mail from JCV tends to be classified as spam by most mailboxes. • Given the current unprecedented situation...

COVID-19 Information | Update 29/03/2020

We would like to thank all of you, new and longtime customers, for your buisness in recent days. There are many of you! We can be happy that vaping has been considered "essential business" in Ontario, which allows us to continue our activity. Our small team continues as fast as possible to process your increased demand while working within the sanitary guidlines recently implemented. These new proceedures inevitably slow down the process of preparing your orders. We estimate that if you...

COVID-19 Information | Update 27/03/2020

Hello everyone, here is the update of our activities dated March 27, 2020. Many orders are still pending. Excluding special cases, we are currently processing orders from the 23rd and 24th of March. Certain orders placed after March 24th may be processed immediately when stock is available in our warehouse. More than ever, we ask you to be patient, as we are strictly complying with Health Canada's recommendations in order to protect our personnel. This adversely affects preparation time. Do not forget...

15% OFF | e-Liquids Products | Stay at Home !

It is time to stock up! JCV is offering a 15% DISCOUNT on ALL e-liquids* To encourage you to stay at home during these precautionary health times, JCV offers you a 15% reduction for the next two weeks, i.e. until March 31, 2020.   COUPON CODE : JCV *This one time only offer is available until Tuesday 31 March 2020. This coupon code is limited to quantities currently in stock. 75$ minimum of purchase. Off pre-filled pod.

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