Author - John Cloud

covid-19

COVID-19 Information | Update 03/04/2020

A brief summary of the situation :• The waiting time for processing your orders has not changed, We estimate it to be approximately one week. Please be patient. • You can check the status of your orders directly on your JCV dashboard, or, for those who have placed orders in "Guest" with this tool. • We can't repeat it enough, please check your junkmail! Mail from JCV tends to be classified as spam by most mailboxes. • Given the current unprecedented situation...

02/04/2020By Shop News0 Comments 0Read more...
covid-19

COVID-19 Information | Update 29/03/2020

We would like to thank all of you, new and longtime customers, for your buisness in recent days. There are many of you!We can be happy that vaping has been considered "essential business" in Ontario, which allows us to continue our activity. Our small team continues as fast as possible to process your increased demand while working within the sanitary guidlines recently implemented. These new proceedures inevitably slow down the process of preparing your orders.We estimate that if you make...

29/03/2020By Shop News0 Comments 0Read more...
covid-19

COVID-19 Information | Update 27/03/2020

Hello everyone, here is the update of our activities dated March 27, 2020.Many orders are still pending. Excluding special cases, we are currently processing orders from the 23rd and 24th of March. Certain orders placed after March 24th may be processed immediately when stock is available in our warehouse.More than ever, we ask you to be patient, as we are strictly complying with Health Canada's recommendations in order to protect our personnel. This adversely affects preparation time.Do not forget the...

27/03/2020By Shop News0 Comments 0Read more...
coupon-code-15-eliquid-jeancloudvape

15% OFF | e-Liquids Products | Stay at Home !

It is time to stock up! JCV is offering a 15% DISCOUNT on ALL e-liquids*

To encourage you to stay at home during these precautionary health times, JCV offers you a 15% reduction for the next two weeks, i.e. until March 31, 2020. COUPON CODE :JCV*This one time only offer is available until Tuesday 31 March 2020. This coupon code is limited to quantities currently in stock. 75$ minimum of purchase. Off pre-filled pod.

27/03/2020By Coupon Code0 Comments 0Read more...
covid-19

COVID-19 Information | Update 26/03/2020

We are open and functional! Despite our limited team present in our facilities, we provide a daily service for the processing of your orders. The order preparation time is impacted, due to the limited staff, the preparation of your orders could be a little longer than usual.Some products may no longer be available. All orders with a missing item problem in stock will be treated on a case by case basis. You will be offered an exchange or refund. We will...

26/03/2020By Shop News0 Comments 0Read more...
covid-19

COVID-19 Information | Update 18/03/2020

Dear Customers,Due to the very large number of orders in recent days and the lack of staff, activity is slowing down for the end of this week. For those with pending orders, don't worry, preparations and shipments are still taking place but at a slower pace. Regarding the level of stocks and transport services, there is no noticeable change, all services are functional.We will continue to inform you of the situation. Stay connected and above all stay at home! Thank you...

18/03/2020By Shop News0 Comments 0Read more...
important-chinese-informations

Important Information

Dear customers,As you know China is in the midst of a health crisis and at the tail end of the Chinese New Year. Many of our supplies come from China and we may start to feel the impact of this situation should it prolong.You may want to think about stocking up, more than usual.We thank you for your understanding during this unusual situation.JCVTeam

12/02/2020By Shop News0 Comments 0Read more...