Dear clients;We would like to inform you that customer service will be sluggish during the period from December 8th to 18th. Facebook messager will be closed during this interval. Only email communications will be processed. The priority will of course be on the hypothetical problems of orders and guarantees.We apologize for the extended response time.The JCV team.
Dear clients,Major carriers may experience a high volume of orders during the holidays which may cause a potential delay in shipping. Due to these potential delays, we advise all customers to take into account extra days to place orders in order to meet their desired shipment dates. Jean Cloud will continue to pack and process orders on time for carrier pickups. We appreciate your patience and understanding.Thank you for your continued support, JCV Teams
At Jean Cloud Vape, we believe that the rise of cryptocurrencies will be part of the next economic and social revolution. That is why we have offered this possibility of payment via our online store. We opened payments via Crypto on January 1, 2021 and the experience is proving positive. Many of you have chosen this payment method and we thank you for it.We have just added two new payment possibilities via the DAI stablecoin and the NFT Dogecoin.We thank...
Dear clients, Please note that a small additional delay of 24-48h will be necessary to process your orders until Monday September 27th. The duration of order preparation will return to normal after this date. Thank you for your understanding, The JCV team.
Dear customers, Please note that as of July 23, 2021, the new federal e-cigarette regulations will impose a maximum nicotine level of 20 mg/ml on sale. This applies to all nicotine products (Disposables, Pods, E-liquids as well as DIY products)
Jean Cloud Vape is now present on the Telegram platform. We have opened a public discussion channel in which you will find all the news including "news of The Week", General information posts as well as current promotions. This will also allow us to interact with you other than through Facebook.Connect via the logo in the footer of the site, or directly with this LINK.Thank you all.
Jean Cloud Vape now offers payments via cryptocurrency. In association with Coinbase, we can now accept all types of cryptocurrency, from Bitcoin to Ethereum. The payment process is obviously totally secure. The Jean Cloud Vape team takes this opportunity to thank you for your trust and your loyalty.
Dear Jean Cloud Vape Customer,As a very difficult 2020 draws to a close, it's that time when we will all be contemplative and hope that next year brings better, happier and healthier times for all.For clarification, we will be open and functional during the holiday season, except December 25th and January 1st. Of course, you can order at any time.We hope that, in some small way, JCV products have been able to help provide you with a positive focus during...
Thanks to you and your support these last years, our Facebook page just reached 1000 likes!!! We cannot thank you enough.To celebrate, a little surprise will be sent to you with your order and it starts today! *Despite this very special year, we send you our warmest greetings, and it's a pleasure that we continue the adventure with you! * Valid from November 11 to 23, for all your orders of at least $ 50 excluding taxes. Take care of you and...
Dear clients,Since the start of 2020, we have seen a resurgence of willingness from our provincial governments to ban or severely restrict flavors. On April 1st 2020, Nova Scotia was the first province to institute a blanket ban on flavors and a $0.50 per mL tax. We also recently learned that Prince-Edward Island will be the second province to ban flavors as of next march 2021. Suffice it to say, we are deeply concerned. That is why on July 29th, many...
Dear clients,Please note that during the week of Monday August 31st to Monday September 7th part of the staff will be on vacation. However, order processing continues but will likely be impacted.The return to normal is scheduled for Monday September 7th.The JCV team.
Free shipping for $49.99 orders and over! No matter where you are in Canada, if your purchase is $49.99 and over, excluding taxes, delivery will be free if the total weight of your package (articles + packaging) is less than 3 kilograms.
