Shop News

📦 Canada Post Strike: What This Means for Your Orders

Dear customers, A Canada Post strike is expected to begin as early as this Friday evening. At Jean Cloud Vape, we’ve taken proactive steps to ensure your orders continue to be delivered smoothly, despite this disruption beyond our control. Here’s what you need to know:

🚚 Alternative shipping options already in place

Purolator will become our main carrier during the strike.The good news? Thanks to our negotiated rates, the cost difference is minimal compared to Canada Post.→ For most of...

📦 Shipping Update During the Canada Post Strike

Dear customers, Due to the ongoing Canada Post strike, we are temporarily adjusting the conditions for free shipping on our store. For the entire duration of the strike, the threshold to qualify for free shipping will be set at $99.99 (before taxes) per order. This change is necessary due to the significant increase in shipping costs we are facing while using alternative carriers. 👉 As soon as Canada Post resumes regular operations, we will return to our usual $49.99 (before taxes) free shipping...

🚨 Shipping Update – Canada Post Strike & New Carriers

Dear customers, Due to the upcoming strike notice at Canada Post, we’ve taken steps to keep your orders moving smoothly.

✅ New carriers now available:

We’ve added Purolator alongside FedEx and Canada Post (when they're actually working 😅).You can now choose your preferred shipping option at checkout.

🚫 Canada Post will be disabled once the strike notice is issued

To avoid having your parcels stuck in CP’s network like last time, we will remove Canada Post from our shipping...

Scam Alert: Jean Cloud Vape Identity Theft on Social Media

Dear customers, We have recently discovered that an individual or group is impersonating Jean Cloud Vape on social media, particularly on Telegram. These scammers use aggressive methods to try to extort money from our customers by falsely offering fraudulent deals.

How to Recognize This Scam?

They ask for your billing address, which we never request via social media. They insist on payments through Apple Pay or Zelle, two methods that we do not use. They claim to sell our products directly on...

Happy New Year 2025 to All Our Valued Customers!

Dear customers,The entire Jean Cloud Vape team wishes you a fantastic 2025, filled with success, health, and happy moments! We are honored to support you in your vaping journey and thank you for your continued loyalty.

A Year of Significant Changes

This new year brings important updates, including a major change: the new federal law banning flavored pre-made e-liquids. This means flavored e-liquids will no longer be available in their current form.But don’t worry—we have solutions to help you continue enjoying your...

Canada Post: Strike Ends, Deliveries to Resume Soon

Dear customers,We’re pleased to share some great news: the Canada Post strike has officially ended. This means operations are expected to return to normal very soon. We understand this situation may have caused concerns, whether you’re waiting for your parcels to be sent or wondering if your delivery will arrive. Here’s what you need to know:

For those waiting for parcel shipping

If your parcels have been ready for shipment since November 15 and were held due to the Canada Post network...

Important Update on Delivery Situation: Canada Post Strike

Dear customers,We want to inform you about an exceptional situation that may temporarily affect the delivery of your orders. As of November 15, 2024, the Canadian Union of Postal Workers (CUPW) has announced a nationwide strike at Canada Post, which is expected to cause service delays.

Key Points to Note:

Duration of the Strike: Based on available information, this strike is not expected to last long and could be resolved within a few days. We are closely monitoring the situation and...

Important: Increase in Excise Taxes on Vaping Products Starting July 1, 2024

Dear Customers,We would like to inform you that the 12% increase in the Federal Excise Tax has been approved and will take effect on July 1, 2024.While the Harmonized Excise Tax applies to Ontario, Quebec, Nunavut, and the Northwest Territories, the 12% increase in the Federal Vaping Excise Tax applies to all provinces. Below are the Vaping Excise Tax rates that will be in effect for both Federal-only provinces/territories and Harmonized provinces/territories:Federal-only Excise Tax (British Columbia, Alberta, Yukon, Saskatchewan, Manitoba,...

Important: New Tax on Vaping Products Starting July 2024

Dear customers,We would like to inform you of an important change that will soon impact the purchase of your favorite nicotine-containing vaping products. On May 8th, the federal government confirmed that the harmonization of the Provincial Excise Tax has received royal assent and will come into effect on July 1, 2024. This new regulation will affect the provinces of Quebec and Ontario, as well as the territories of Nunavut and the Northwest Territories.What does this mean for you?Until September 30,...

Important Update for Our JCV Customers

Dear customers,We wish to inform you that, following our recent relocation, our JCV store is currently without a telephone line. This situation is due to a delay in services from our telecommunications provider, leaving us unable to receive or make telephone calls until March 12, the scheduled date for reconnection.We fully understand the importance of maintaining open lines of communication with you and deeply regret the lack of responsiveness from our telecommunications service provider. However, we assure you that all...

New Phase, Fresh Start: Jean Cloud Vape after the Big Move!

Dear Jean Cloud Vape Customers,We are thrilled to inform you that our move this Saturday has been a resounding success! This step marks the beginning of a new era for Jean Cloud Vape, with a larger space and improved capabilities to serve our valued customers. However, as with any major change, it requires a period of adjustment.Post-Move Adaptation: We want to inform you that, although the move went smoothly, daily operations for order processing will experience a slowdown throughout this...