Author - John Cloud

Important Update for Our JCV Customers

Dear customers,We wish to inform you that, following our recent relocation, our JCV store is currently without a telephone line. This situation is due to a delay in services from our telecommunications provider, leaving us unable to receive or make telephone calls until March 12, the scheduled date for reconnection.We fully understand the importance of maintaining open lines of communication with you and deeply regret the lack of responsiveness from our telecommunications service provider. However, we assure you that all...

New Phase, Fresh Start: Jean Cloud Vape after the Big Move!

Dear Jean Cloud Vape Customers,We are thrilled to inform you that our move this Saturday has been a resounding success! This step marks the beginning of a new era for Jean Cloud Vape, with a larger space and improved capabilities to serve our valued customers. However, as with any major change, it requires a period of adjustment.Post-Move Adaptation: We want to inform you that, although the move went smoothly, daily operations for order processing will experience a slowdown throughout this...

Jean Cloud Vape Revolution: Faster, Simpler

Jean Cloud Vape transforms to offer you an unmatched shopping experience. Discover our improved site for quick selection of your favorite vapes and flavors.

Jean Cloud Vape is Heading Towards a New Horizon: Moving to a Larger Space!

Dear Jean Cloud Vape Customers,We are thrilled to share exciting news that marks a significant milestone in our company's evolution. To continue meeting your needs with even greater efficiency and to support our ongoing growth, we are pleased to announce that we are moving our premises to a larger space. This move is a testament to our expansion and our commitment to improving the quality and speed of our service.Important Date: Saturday, February 24th, will be a pivotal day for...

Welcome to 2024: A Year of Loyalty and Vaping Delights!

Dear vaping friends,The entire team at Jean Cloud Vape wishes you a wonderful 2024! With the start of this new year, we wanted to take a moment to thank you for your incredible loyalty. It has been an exceptional year, and we are eager to continue sharing this vaping journey with you.

A Year of Innovations

Important Update on Order Processing Times | 29 Nov.

Dear Customers,We would like to provide you with the latest updates regarding the processing of your orders and our after-sales service:Current Order Processing: As of now, our team is focusing on processing orders placed around November 21st. We are committed to ensuring a quick and efficient handling of your orders. Handling Previous Orders: For orders placed before November 21st that have not yet been processed, our after-sales service team is fully engaged. We will contact you (by phone or...

Update as of November 27: Current Status of Order Processing and After-Sales Service

As of November 27, we wish to provide our customers with a transparent update regarding the current state of our service and order processing.1. High Volume of Incoming Orders: We are currently experiencing a significantly high influx of orders. This exceptional influx reflects your trust and interest in our products, for which we are extremely grateful. However, this has also impacted our usual processing times.2. Processing Orders: At present, our team is focused on processing orders placed around November 19....

Important Update on Order Processing – November 21st

Dear Jean Cloud Vape Customers,We want to keep you updated on the current status of order processing at Jean Cloud Vape as of November 21:Significant Progress in Order Fulfillment: Since Sunday, with the implementation of a larger staff team, we have been able to process and dispatch a substantial number of orders. This progress represents a positive step towards catching up with the backlog. Handling Out-of-Stock Items: Orders containing items that are unavailable from our suppliers will be partially...