Important Update on Delivery Situation: Canada Post Strike

Dear customers,

We want to inform you about an exceptional situation that may temporarily affect the delivery of your orders. As of November 15, 2024, the Canadian Union of Postal Workers (CUPW) has announced a nationwide strike at Canada Post, which is expected to cause service delays.

Key Points to Note:

1. Duration of the Strike: Based on available information, this strike is not expected to last long and could be resolved within a few days. We are closely monitoring the situation and will keep you updated on any developments.
2. Why Keep Canada Post Shipping Options?: We have chosen to retain Canada Post shipping options as they offer more affordable delivery rates for our customers.
3. Impact on Free Shipping: If you choose free shipping, please note that it is associated with Canada Post’s “Expedited” shipping method. This option will be affected by the strike, and packages will remain on hold as long as the situation persists.
4. Alternative Solution with FedEx: To ensure the timely receipt of your orders, we have added a FedEx shipping option. While this option comes with higher shipping costs, it guarantees that your packages will be delivered even during the current Canada Post strike.

Rest Assured, We Are Here for You

We understand the importance of receiving your orders and are doing everything possible to minimize the impact of this situation. We will provide further updates as soon as we have more information.

Thank you for your understanding and trust.

The JCV Team.