Important Update on Order Processing Times – November 3rd

Dear Jean Cloud Vape Customers,

During these extraordinary times, we want to extend our deepest gratitude for your ongoing support. The recent restrictions on flavored e-liquids in Quebec have led to a significant increase in demand with us here in Ontario, where your preference for flavors remains our passion.

We understand that this surge has tested our suppliers, leading to a temporary slowdown in order processing. Rest assured that we are making every effort to manage this situation with utmost efficiency. Our team is fully mobilized to optimize our processes and speed up the shipment of every order, without compromising on quality.

Communication remains our cornerstone: we will keep you updated as the situation evolves. We have also strengthened our customer service to remain fully at your disposal, answering your questions and supporting you at every step.

We are expanding our network of suppliers to diversify our offerings and avoid any future shortages. Your trust in Jean Cloud Vape is our daily driving force, and we are doing everything possible to continue to earn that trust.

We ask for a bit of patience while we work through these challenges. Your understanding and loyalty are vital and greatly appreciated during this time.

Thank you for being part of the Jean Cloud Vape family. Together, we will navigate through this busy period to return to a normal pace, rich in flavors and experiences.

Warm regards, The Jean Cloud Vape Team